Submit a Repair Order — MedScopes International

Order Received

Thank you — we'll be in touch within one business day with your case number and shipping instructions.

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Facility Information

Tell us about your organization and primary contact for this repair.

Facility / Organization Name *

Facility Type *

Contact Name *

Title / Role

Email Address *

Phone Number

Facility Address (Shipping Return Address) *

Country

Purchase Order / Reference # (if applicable)

Scope Details

Add one entry per scope. Click "Add Another Scope" for multiple units.

Scope #1

Manufacturer *

Model / Part Number

Serial Number

Reported Issue / Symptoms *

Service Preferences

Help us prioritize and prepare for your repair.

Turnaround Preference *

Standard Rush Urgent

Loaner Scope Needed?

Yes No Possibly

Additional Notes or Special Instructions

One Last Thing

Helps us understand how facilities find us.

How did you hear about MedScopes International?

What happens next: After submitting, our team will review your order and respond within one business day with a case number, pre-paid shipping label (domestic U.S.), and estimated turnaround. International clients will receive customs documentation guidance separately. No repair begins without your written approval of the estimate.

By submitting this form you agree to allow MedScopes International to contact you regarding your repair inquiry. We never share your information with third parties.